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DJI Warranty in SA

Discussions about anything and everything UAV / Drone related.

DJI Warranty in SA

Postby Looxonline » Sun Jul 12, 2015 9:56 am

Hi All,

I'm new to the forum so if I'm posting in the wrong place please excuse me.

I got my first drone (Phantom 3 advanced) on June the 18th and I've been like a child with a new toy ever since. There are some really incredible shots that you can get and the technology is incredible in the way it has come together to make these machines a commercial reality.

Of course you can imagine how distraught I was when I took it out for a flight in a field yesterday and after 49m it turned sideways and plummeted to the ground from 10m up. It's pretty badly busted up. Chassis cracked in a few places, gimbal cracked and offset. Credit where is due though the drone still Flys and the camera still had a feed back to the app.

Interestingly this was my first flight after I updated the firmware earlier this week which I am sure has something to do with it.

My question is whether anyone here is familiar with the dji warranty procedure and how I should go about making a claim. Any advice would be appreciated.

Posts: 1
Joined: Sun Jul 12, 2015 8:53 am

Re: DJI Warranty in SA

Postby Turbophantom » Fri Jul 24, 2015 6:54 pm

Give the agents a try.......http://cinephototools.com/home
But dont get your hopes up. :no:
This is not the first time i`ve heard this happen and yet to hear of anyone that got some sort of reimbursement.
Good luck and let us know if you make any progress.
Posts: 2
Joined: Fri Feb 13, 2015 5:38 pm

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